Resources for Digital Navigators

Telehealth Resources

• Confluence Health - MyChart TechTips Communication Preferences
• Confluence Health - MyChart TechTips Cancel Appointment
• Confluence Health - MyChart TechTips Forgot Username Password
• Confluence Health - Consejos Técnicos de MyChart ¿Olvidó su Nombre de Usuario o Contraseña?
• Chelan-Douglas Health District - SmartGov Creating an account
• Confluence Health - MyChart Empowering Patients Kay
• Confluence Health - MyChart Empowering Patients Parker

Digital Literacy Resources

• Digital Literacy Resources for the Public | Washington State Library
• Test your digital skills! | Northstar & Literacy Minnesota

Broadband Access

Internet providers and broadband access

• Free and low-cost internet plans | NDIA
• Database of Broadband Providers | BroadbandNow
• Broadband Access Team Locator
• NCW Libraries | Verizon Hotspot Check out (Free with Library Card)
• NCW Libraries | AT&T Hotspot Check out (Free with Library Card)

Internet Support and Basics

These resources will help you and the people you work with navigate the internet once they are connected by providing on-demand training and tech support.

• GFC Global Tutorials
• Community Help Desk | TechConnect WA
• Digital Skills Library

Device Access

These resources will help you get your community access to affordable devices

• Assurance Wire
• NCW Tech Alliance
• Low-Cost and Refurbished Devices | InterConnection
• Affordable Computer Access for All | PCs for People
• Low-Cost Technology for Low-Income | Connect All

Other Resources

• Learn a Second Language | NCW Libraries
• Typing Tutorial | GCF Global
• Introduction to the Internet | Tech Boomers
• Digital Literacy Course | Community Skills Initiative
• Free Email Creation | All of Us Research Program

Digital Navigator Guide

These resources for Digital Navigators are a good place to start when providing individuals with support.