Learn digital skills through free and affordable training

NCW Tech Help Events & Classes

NCW Tech Help is hosting pop-up events across the region where Digital Navigators will offer in-person basic tech assistance to community members. Digital Navigators can provide community members with guidance on how to connect online, where to find a local provider, and how to access digital skills resources. Anyone can be a digital navigator.

Digital Navigator Classes
We are currently offering a few LIVE Digital Navigator Technology Basics and Advanced Courses online for frontline workers or anybody interested in becoming a Digital Navigator. This training is designed to provide the tools and resources needed to help bridge the digital divide and ensure everyone has the opportunity to thrive in the digital landscape. Perfect for those who excel with an in-person instructor, this course is your gateway to mastering the digital universe and becoming a Digital Navigator or learning advanced skills. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more.

Upcoming Events and Classes

Digital Navigator Virtual Training Navigating Information Literacy and Digital Equity Library Tools

Online

Digital access is only the first step in digital equity. In this session, Ash Kunz, Digital Literacy and Learning Manager for NCW Libraries, will talk about how information literacy and library digital literacy resources can work together to help people feel more confident and capable online. Ash will break down what information literacy really looks like in everyday life — from figuring out whether a website is trustworthy, to avoiding scams, to making sense of job applications, health information, and government forms.

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Thursday, March 18

11:30 AM - 1 PM

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Digital Navigator Technology On-Demand Training Online

We are currently offering Digital Navigator Technology Basics Training online. This is a comprehensive course designed to equip participants with the knowledge and skills to become trusted Digital Navigators. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more. All training sessions are now online at this time. Total time commitment of the training event is approximately four hours of time and can be completed at your own pace.

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Digital Navigator Technology On-Demand

We are currently offering Digital Navigator Training on Technology Basics online. This is a comprehensive course designed to equip participants with the knowledge and skills to become trusted Digital Navigators. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more. All training sessions are now online at this time. Total time commitment of the training event is approximately four hours of time and can be completed at your own pace.

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Free or affordable training

These free and affordable classes will empower you with the skills needed to thrive in today's digital landscape. From basic computer literacy to advanced software applications, the resources below cater to all levels of experience.