Free Classes

Free or affordable training can help you learn new skills

NCW Tech Help Events & Classes

NCW Tech Help is hosting pop-up events across the region where Digital Navigators will offer in-person basic tech assistance to community members. Digital Navigators can provide community members with guidance on how to connect online, where to find a local provider, and how to access digital skills resources. Anyone can be a digital navigator.

Digital Navigator Classes
We are currently offering a few LIVE Digital Navigator Technology Basics and Advanced Courses online for frontline workers or anybody interested in becoming a Digital Navigator. This training is designed to provide the tools and resources needed to help bridge the digital divide and ensure everyone has the opportunity to thrive in the digital landscape. Perfect for those who excel with an in-person instructor, this course is your gateway to mastering the digital universe and becoming a Digital Navigator or learning advanced skills. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more.

Upcoming Events and Classes

Tech Talk for Nonprofits - Accessibility Support: Helping People Access What They Need

Free Online

Nonprofit leaders and community helpers are often the bridge between people and the services they need. In this session, Jennifer Walker, Technology Programs Manager at NCW Tech Alliance, will explore how accessibility connects to everyday client support, including digital forms, online accounts, websites, social media, appointment systems, language access, assistive tools, and basic technology confidence.Participants will learn how to recognize common accessibility barriers, respond with patience and practical support, and connect clients with tools or resources that can make digital tasks easier. This talk is designed for nonprofit staff, volunteers, program leaders, and community partners who want to better serve clients, reduce frustration, and create more welcoming access points for the people they support.Tech Talks for Nonprofits are free virtual webinars hosted by Nonprofit Practices Institute and NCW Tech Alliance.

Thursday September 10th 2026

12:00 PM - 12:45 PM

FREE Online

Registration Link

Digital Navigator Virtual Training - Finding Trusted Wildfire Updates, Alerts, and Support

Free Online

Registration required: Register for the Zoom session

11:30–11:40 a.m. | Welcome and participant introduction

  • Purpose of the training
  • Mentimeter questions about attendees and the communities they serve

11:40 a.m.–12:00 p.m. | Navigating WildfireNCW and FuegoNCW
Maggie Richter, Our Valley Our Future

  • Navigating WildfireNCW.org and FuegoNCW.org
  • Finding and sharing trusted wildfire information

12:00–12:45 p.m. | Wildfire information and community resources
Approximately 10–15 minutes per organization

  • CAFÉ | Yesenia Perez
    • Spanish-language information and assistance
    • Helping Spanish-speaking community members access trusted resources
  • Chelan-Douglas Health District | Lexi
    • Local emergency response coordination
    • Health, smoke, and air-quality information
  • Chelan County | Ariel
    • How Chelan County shares emergency information
    • Finding evacuation notices and other official updates
  • After the Fire WA | Amelia Wells

12:45–1:00 p.m. | Questions, discussion, and closing

Digital Navigator Virtual Training - Finding Trusted Wildfire Updates, Alerts, and Support

Digital Navigator Virtual Training Navigating Information Literacy and Digital Equity Library Tools

Online

Digital access is only the first step in digital equity. In this session, Ash Kunz, Digital Literacy and Learning Manager for NCW Libraries, will talk about how information literacy and library digital literacy resources can work together to help people feel more confident and capable online. Ash will break down what information literacy really looks like in everyday life — from figuring out whether a website is trustworthy, to avoiding scams, to making sense of job applications, health information, and government forms.

Thursday, March 18

11:30 AM - 1 PM

REGISTER HERE

Digital Navigator Technology On-Demand Training Online

We are currently offering Digital Navigator Technology Basics Training online. This is a comprehensive course designed to equip participants with the knowledge and skills to become trusted Digital Navigators. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more. All training sessions are now online at this time. Total time commitment of the training event is approximately four hours of time and can be completed at your own pace.

Register

Digital Navigator Technology On-Demand

We are currently offering Digital Navigator Training on Technology  Basics online. This is a comprehensive course designed to equip participants with the knowledge and skills to become trusted Digital Navigators. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more. All training sessions are now online at this time. Total time commitment of the training event is approximately four hours of time and can be completed at your own pace.

Register

Free or affordable training

These free and affordable classes will empower you with the skills needed to thrive in today's digital landscape. From basic computer literacy to advanced software applications, the resources below cater to all levels of experience.
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Big Bend Community College

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Offering introductory classes: Google workspace, Microsoft Publisher, Windows 11, Outlook, Excel and SharePoint.

Contact:

outreach@bigbend.edu
(509) 793-2222

Community Skills Initiative

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Helps job seekers successfully navigate the paths to in-demand roles in a more digital economy.

Contact:

NCW Tech Alliance
info@ncwtech.org
(509) 661-9000

NCW Libraries

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NCW Libraries offers free access to LinkedIn Learning’s online platform, which includes courses on technology and career advancement.

Contact:

info@ncwlibraries.org
(509) 663-1117 or 1-800-426-READ

SkillSource

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The technology classroom offers individualized, self-paced, and competency-based curriculum to upgrade skills for employment.

Contact:

wentechclassroom@skillsource.org
(509) 663-3091 (TTY: WA Relay 711)

Wenatchee Valley College

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Develop or improve digital literacy skills. Cultivate transition skills/attitudes needed for college or career entry.

Contact:

(509) 682-6790
transition@wvc.edu