Welcome to NCW Tech Help!

Get online and connected to digital support.

NCW Tech Help is paving the way for a more connected tomorrow, where everyone has access to digital skills, devices, and the internet. NCW Tech Help serves residents of Chelan, Douglas, Grant, and Okanogan counties and the Confederated Tribes of the Colville Reservation.  
Start here
Get Online
Get a Device
Free Classes
Digital Support

Get Online

Accessing the internet can seem overwhelming. There are many internet service providers, and it can be hard to know which ones are affordable and offer the speed you need to take classes or access telehealth appointments online. We’re here to help you figure out the highest speed, most affordable options. We can also direct you to free public Wi-Fi and computers around the region.
Get online

Get a Free or Affordable Digital Device

Our platform connects you with options for obtaining free or affordable digital devices, ensuring that you have the tools you need to access telehealth appointments, access your bank online, or stay in touch with friends and family.

We understand that technology can be expensive, but it shouldn't stand in the way of your participation in the digital world.
Get a device

Get Free and Affordable Classes and Training

Learning in the digital era has never been easier.

Tech Help is a portal for a variety of free classes and training sessions designed to empower you with the skills needed to thrive in today's digital landscape. From basic computer literacy to advanced software applications, our approved resources cater to all levels of experience.
Sign up for classes

Get One-on-One Digital Support

We know that sometimes you need personalized assistance. We can connect you to a dedicated team of tech enthusiasts to provide one-on-one support tailored to your unique needs.

Whether you're struggling with setting up your Wi-Fi or need guidance on how to access a patient portal, there are guides to support you through the process.
Get support
A man working in an office on a virtual call

NCW Tech Help Events & Classes

NCW Tech Help is hosting pop-up events across the region where Digital Navigators will offer in-person basic tech assistance to community members. Digital Navigators can provide community members with guidance on how to connect online, where to find a local provider, and how to access digital skills resources. Anyone can be a digital navigator.

Digital Navigator Classes
We are currently offering a few LIVE Digital Navigator Technology Basics and Advanced Courses online for frontline workers or anybody interested in becoming a Digital Navigator. This training is designed to provide the tools and resources needed to help bridge the digital divide and ensure everyone has the opportunity to thrive in the digital landscape. Perfect for those who excel with an in-person instructor, this course is your gateway to mastering the digital universe and becoming a Digital Navigator or learning advanced skills. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more.

Upcoming Events and Classes

Digital Navigators Technology Advanced Training - Supporting Digital Wellness Online Class - Thursday April 11th 2024

Thursday April 11th 2024

11:30 AM - 1:00 PM

FREE Digital Navigator training opportunity. LIVE Digital Navigator Training Advanced Course "Supporting Digital Wellness" with NCW Tech and North Central ESD. Perfect for those who thrive with an in-person instructor, this course is your gateway to mastering the digital universe and becoming an Advanced Digital Navigator.

This is a comprehensive course designed to equip participants with advanced knowledge and skills to become trusted Digital Navigators.

‍

Register

Digital Navigators Technology Basics Training - Online Class - Wednesday May 8th 2024

Wednesday May 8th 2024

11:30 AM - 1:00 PM

FREE Digital Navigator training opportunity. LIVE Digital Navigator Technology Training Basics Course with NCW Tech and North Central ESD. Perfect for those who thrive with an in-person instructor, this course is your gateway to mastering the digital universe and becoming a Digital Navigator.Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more.

‍

Register

Digital Navigator Technology Advanced Training Cybersecurity- Online Class - Thursday May 23rd 2024

Wednesday May 23rd 2024

11:30 AM - 1:00 PM

FREE Digital Navigator Technology training opportunity. LIVE Digital Navigator Technology Training Advanced Course "Cybersecurity" with NCW Tech and North Central ESD. Perfect for those who thrive with an in-person instructor, this course is your gateway to mastering the digital universe and becoming an Advanced Digital Navigator.

‍

This is a comprehensive course designed to equip participants with advanced knowledge and skills to become trusted Digital Navigators.

‍

Register

‍

Digital Navigator Technology On-Demand

We are currently offering Digital Navigator Training on Technology  Basics online. This is a comprehensive course designed to equip participants with the knowledge and skills to become trusted Digital Navigators. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more. All training sessions are now online at this time. Total time commitment of the training event is approximately four hours of time and can be completed at your own pace.

‍

Register

‍

NCW Tech Help Events & Classes

NCW Tech Help is hosting pop-up events across the region where Digital Navigators will offer in-person basic tech assistance to community members. Digital Navigators can provide community members with guidance on how to connect online, where to find a local provider, and how to access digital skills resources. Anyone can be a digital navigator.

Digital Navigator Classes
We are currently offering a few LIVE Digital Navigator Technology Basics and Advanced Courses online for frontline workers or anybody interested in becoming a Digital Navigator. This training is designed to provide the tools and resources needed to help bridge the digital divide and ensure everyone has the opportunity to thrive in the digital landscape. Perfect for those who excel with an in-person instructor, this course is your gateway to mastering the digital universe and becoming a Digital Navigator or learning advanced skills. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more.

Upcoming Events and Classes

Digital Navigators Technology Advanced Training - Supporting Digital Wellness Online Class - Thursday April 11th 2024

Thursday April 11th 2024

11:30 AM - 1:00 PM

FREE Digital Navigator training opportunity. LIVE Digital Navigator Training Advanced Course "Supporting Digital Wellness" with NCW Tech and North Central ESD. Perfect for those who thrive with an in-person instructor, this course is your gateway to mastering the digital universe and becoming an Advanced Digital Navigator.

This is a comprehensive course designed to equip participants with advanced knowledge and skills to become trusted Digital Navigators.

‍

Register

Digital Navigators Technology Basics Training - Online Class - Wednesday May 8th 2024

Wednesday May 8th 2024

11:30 AM - 1:00 PM

FREE Digital Navigator training opportunity. LIVE Digital Navigator Technology Training Basics Course with NCW Tech and North Central ESD. Perfect for those who thrive with an in-person instructor, this course is your gateway to mastering the digital universe and becoming a Digital Navigator.Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more.

‍

Register

Digital Navigator Technology Advanced Training Cybersecurity- Online Class - Thursday May 23rd 2024

Wednesday May 23rd 2024

11:30 AM - 1:00 PM

FREE Digital Navigator Technology training opportunity. LIVE Digital Navigator Technology Training Advanced Course "Cybersecurity" with NCW Tech and North Central ESD. Perfect for those who thrive with an in-person instructor, this course is your gateway to mastering the digital universe and becoming an Advanced Digital Navigator.

‍

This is a comprehensive course designed to equip participants with advanced knowledge and skills to become trusted Digital Navigators.

‍

Register

‍

Digital Navigator Technology On-Demand

We are currently offering Digital Navigator Training on Technology  Basics online. This is a comprehensive course designed to equip participants with the knowledge and skills to become trusted Digital Navigators. Participants will gain insights on how they can help community members learn about web browsers, sign up for email, register for online portals, and more. All training sessions are now online at this time. Total time commitment of the training event is approximately four hours of time and can be completed at your own pace.

‍

Register

‍

NCW Digital Access and Equity Coalition

NCW Digital Access and Equity Coalition is working to bridge the digital divide. We regularly bring together organizations, government agencies, community groups, and stakeholders to address crucial issues and to drive change in our region.
Learn more

Our Partners