Welcome to NCW Tech Help!

Get online and connected to digital support.

NCW Tech Help is paving the way for a more connected tomorrow, where everyone has access to digital skills, devices, and the internet. NCW Tech Help serves residents of Chelan, Douglas, Grant, and Okanogan counties and the Confederated Tribes of the Colville Reservation.

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Get Online

Accessing the internet can seem overwhelming. There are many internet service providers, and it can be hard to know which ones are affordable and offer the speed you need to take classes or access telehealth appointments online. We’re here to help you figure out the highest speed, most affordable options. We can also direct you to free public Wi-Fi and computers around the region.

Get online

Get a Free or Affordable Digital Device

Our platform connects you with options for obtaining free or affordable digital devices, ensuring that you have the tools you need to access telehealth appointments, access your bank online, or stay in touch with friends and family.

We understand that technology can be expensive, but it shouldn't stand in the way of your participation in the digital world.

Get a device

Get Free and Affordable Classes and Training

Learning in the digital era has never been easier.

Tech Help is a portal for a variety of free classes and training sessions designed to empower you with the skills needed to thrive in today's digital landscape. From basic computer literacy to advanced software applications, our approved resources cater to all levels of experience.

Get One-on-One Digital Support

We know that sometimes you need personalized assistance. We can connect you to a dedicated team of tech enthusiasts to provide one-on-one support tailored to your unique needs.

Whether you're struggling with setting up your Wi-Fi or need guidance on how to access a patient portal, there are guides to support you through the process.

Get support

A man working in an office on a virtual call

NCW Tech Help Events & Classes

NCW Tech Help is hosting pop-up events across the region where Digital Navigators will offer in-person basic tech assistance to community members. Digital Navigators can provide community members with guidance on how to connect online, where to find a local provider, and how to access digital skills resources.

Meet with NCW Tech Help in-person

Wenatchee Valley Senior Activity Center

1512 Maple Street Wenatchee, Washington

The Wenatchee Valley Senior Activity Center is partnering with the NCW Tech Alliance to provide technology assistance to seniors through an in-person pop-up event on November 29 from 10:30 a.m. to 1:30 p.m.

The free pop-up event will give local seniors, as well as others in the community, an opportunity to talk with a Digital Navigator to help answer technology questions. Digital Navigators have been trained to recognize members of the community who may be at risk of losing access to community services as a result of not having internet access or tools or knowledge to access online services.

More details can be found here.