Digital Equity Commitments Campaign

The NCW Digital Access and Equity Coalition is teaming up and taking action to bridge the digital divide.
Together we can make a difference. Make a pledge to enhance digital equity in 2024. We invite the following entities to pledge their commitment to digital equity:
  • Government
  • Industry
  • Education
  • Community sectors

Commitments Showcase

Increase Digital Access and Literacy in North Central Washington
Chelan, Douglas, Grant, Ferry, and Okanogan Counties
These services are accessible across all 30 NCW Libraries branches, serving the communities within Chelan, Douglas, Ferry, Grant, and Okanogan Counties. Broadband Access Expansion: We will continue to actively collaborate with community organizations to broaden broadband access in underserved areas across our five-county region. This includes advocating for building out infrastructure and funding. Public Access: Our dedication is to the provision of access to essential services such as computer use, printing (available in both color and black/white), faxing, copying, scanning, and Wi-Fi connectivity. These services are offered at no cost, and access does not require a library card. Furthermore, we support printing directly from mobile devices. As part of our ongoing effort to enhance user experience, we are committed to upgrading our technological infrastructure and transitioning our platform to Microsoft. Digital Literacy Programs: Ensure that all our librarians are well-versed and capable of providing digital literacy training/assistance to customers. We will commit to growing our training resources for our frontline staff to strengthen their skills as digital navigators. Device Lending Libraries: Recognizing that access to devices is essential for digital participation, we will continue to offer and evaluate our device lending library. Online Resources and Services: We are continuously expanding our collection of digital resources and services to meet the diverse needs of our patrons. Part of this goal is to get the word out through our partners and other channels. Community Partnerships: We will continue to look for ways to expand local partnerships with organizations that can help us bride gaps in resources, staff time, and expertise in order to increase our impact.
NCW Libraries
Ensure all School Spaces Have High-Speed Internet, Personal Chromebooks for Every Student, and Digital Literacy Training for Both Students and Staff
Quincy & George
Our pledge includes providing high-speed internet access in all school spaces, personal Chromebooks for every student, and comprehensive digital literacy training for both students and staff. Additionally, students have access to a K-12 computer science pathway that leads to a family-staining salary as a data center tech.
Quincy School District
Advocate for Infrastructure, Develop Digital Literacy Programs, Ensure Affordable Access, Engage with the Community, and Advocate for Equitable Policies
Okanogan County
Economic Alliance of Okanogan County recognizes the critical importance of digital equity in fostering economic growth, social development, and job creation. As an organization, we pledge to take deliberate actions to bridge the digital divide and ensure equal access to technology for all residents, regardless of their background, income, or location. We will do this by following these 5 strategies: 1. Infrastructure Advocacy, we will continue to facilitate the Okanogan County Broadband Action Team and support our infrastructure providers and utilities. 2. Digital Literacy Program Development and offering digital literacy training programs, training staff in providing direct digital literacy skills to our community members and sharing digital literacy programs and services offered in the region. 3. Affordable Access: Advocate for affordable internet plans and devices. Continue partnering with NCW Tech Alliance to provide free laptops to small entrepreneurs in need of technology. Continue to support programs like BEAD and WA DOC that provide funding for digital inclusive efforts. 4. Community Engagement: We pledge to engage community members understand their specific needs related to digital access and collaborate with the BAT, local businesses, non profits, and government agencies will be central to our approach. 5. Policy Advocacy: We will actively advocate for policies that promote digital equity at the local, state and federal level.
Economic Alliance Okanogan County
More Inclusive Community Education and Outreach
Chelan, Douglas, Grant, and Okanogan Counties
Confluence Health is making a commitment to digital equity by improving and expanding not only our digital tools and resources available to patients, but doing this with outreach and intentionality to be more inclusive, accommodating, and equitable for each member of our community. We strive to meet people where they are to ensure that all are able to get the healthcare services they need in a way comfortable and accessible to them. More than 200,000 residents will be impacted by this commitment. Some specific areas of focus: - Engagement and activation with our digital patient portal - Enhancement of online scheduling options for all patients - Digital transformation efforts around access, financial engagement, clinical care, and how we support patient utilization of digital tools - Community outreach to improve digital health literacy
Confluence Health
200 Trained Digital Navigators in 2024
Chelan, Douglas, Grant, and Okanogan Counties
Anyone can be a digital Navigator! NCW Tech Alliance will host live in-person and virtual trainings to improve knowledge and support at the front lines of our community service organizations and train 200 Digital Navigators across North Central Washington in 2024.
NCW Tech Alliance
Technology Tutoring and Support for all Senior Center Members
Chelan and Douglas Counties
We commit to provide technology tutoring and support for all senior center members, including: one-on-one tutoring to help with technology questions; group iPhone and Android smartphone classes; and group seminars on internet security topics. We also commit to work with local organizations to create and host application-specific training seminars that are no cost and open to the public. Our goal is to make the senior center a hub for digital equity training in the Wenatchee Valley.
Wenatchee Valley Senior Activity Center
Establish Mobile Technology Centers
Grant, Adams, Chelan, Douglas, Okanogan, and Yakima Counties
Unidos Nueva Alianza's commitment to Digital Equity is to provide mobile technology centers where it increases accessibility to digital resources and training for residents who may face barriers accessing traditional brick-and-mortar facilities in rural and marginalized communities. Mobile technology vans and pop-up centers will offer tailored support to meet the specific needs of underserved communities. We can provide language-specific training, culturally relevant resources, and customized workshops to address the unique challenges faced by residents.
Unidos Nueva Alianza
Provide Our Clients and Community with Digital Resources, Tools, and Technologies that Ensure Equitable Access for All
Grant County
We want to express our commitment to providing digital equity by assisting our clients and community in being equipped with digital resources, tools, and technologies that ensure equitable access for all. We will provide education and assistance to our clients by helping them download the carrier app — and changing it to their language, so that they have access to their insurance product at all times. We also will commit to enhancing our website to make it more accessible to our large Spanish speaking community and to those with individuals with disabilities. Our organization is also committed to partnering with software organizations and vendors that provide equitable solutions for our clients and community.
Columbia Basin Insurance
Provide Guidance, Support, and Resources at Upcoming Events
Okanogan County
Highlands Community Support Coalition's first commitment to the Digital Equity program/initiative will be the August 2nd and 3rd at the Family Festival at Deep Bay Park, in Oroville, Washington. Our non-profit will have a booth at this two-day event, and we will be presenting displaying and answering questions in support of the Digital Equity Program/Digital Navigators Guide, and NCW Tech "help" initiative. We are developing more opportunities for community engagement at our June 2024 meeting.
Highlands Community Support Coalition
Enhance Digital Literacy and Access for the Spanish-Speaking Community
Chelan, Douglas, Grant, and Yakima Counties
CAFE remains deeply committed to advancing digital equity, particularly within underrepresented communities. Our organization recognizes the critical importance of ensuring that all individuals have access to the resources and skills necessary to thrive in an increasingly digital world. To this end, we are steadfast in our dedication to providing robust digital literacy support to our Spanish-speaking community members. Understanding the significance of cultural context, we tailor our efforts to meet the unique needs and preferences of this demographic. Through language-specific programs and culturally relevant materials, we aim to empower individuals to navigate digital technologies confidently. Moreover, our commitment extends beyond mere access to digital tools; we prioritize fostering digital fluency among entrepreneurs and older generations within the Spanish-speaking community. By offering specialized training and resources tailored to their specific needs and skill levels, we empower individuals to harness the full potential of technology to drive personal and professional growth. In essence, CAFE's commitment to digital equity in 2024 encompasses not only bridging the digital divide but also ensuring that every member of our Spanish-speaking community has the knowledge and resources needed to thrive in the digital age, regardless of age or background. Through targeted initiatives and culturally sensitive approaches, we strive to create a more inclusive and equitable digital landscape for all.
CAFÉ - Community for the Advancement of Family Education
Build Inclusive Digital Equity Ecosystems to Meet Community Needs Anywhere
Okanogan and Ferry Counties
We will lead the efforts to create culturally competent digital equity ecosystems capable of meeting community needs regardless of place or situation.
Bigfoot Communications of the Colville Tribes
Provide Dedicated Space, Devices, and Trained Staff within FHC Facilities to Assist in the Navigation of Online Health and Social Services
Okanogan County
Family Health Centers adds to its core mission of improving access to care by making a commitment to digital equity among disadvantaged members of all the communities we serve. Our intent is to create a ripple effect by ensuring more people have the tools and skills to navigate and access online resources that can contribute to their quality of life with a multi-generational impact. Specifically, FHC will provide dedicated space, devices, and trained staff within FHC facilities to assist in navigation of online health and social services.
Family Health Centers
Empowering Families Through Technology
Omak, Okanogan, Nespelem, Elmer City, Keller, and Inchelium
To help remove barriers to families enrolled in the program that need access to computers and internet by providing when possible connectivity through wifi and computer use when available.
CCT ECE/Head Start
Commits to Encouraging People to Become Digital Navigators and Offering Free Digital Literacy Workshops
Grant, Chelan, Douglas, and Okanogan Counties
As a traveling notary business, All Valley Notary is committed to enhancing digital equity in 2024. All Valley Notary commits to ensuring that during every signing, our staff will encourage people to become Digital Navigators. We will continue to teach people how to use their phones for tasks such as scanning and signing important documents using preinstalled apps, empowering them to see their devices as powerful tools and not just phones for calling. By staying informed on the latest technological advancements and sharing this knowledge, we aim to bridge the digital divide, empower our community, and ensure everyone has equitable access to digital resources. We will offer free digital literacy workshops to educate community members on using digital tools for notary services and other essential tasks.
All Valley Notary
Increase Digital Access and Literacy in North Central Washington
Chelan, Douglas, Grant, Ferry, and Okanogan Counties
These services are accessible across all 30 NCW Libraries branches, serving the communities within Chelan, Douglas, Ferry, Grant, and Okanogan Counties. Broadband Access Expansion: We will continue to actively collaborate with community organizations to broaden broadband access in underserved areas across our five-county region. This includes advocating for building out infrastructure and funding. Public Access: Our dedication is to the provision of access to essential services such as computer use, printing (available in both color and black/white), faxing, copying, scanning, and Wi-Fi connectivity. These services are offered at no cost, and access does not require a library card. Furthermore, we support printing directly from mobile devices. As part of our ongoing effort to enhance user experience, we are committed to upgrading our technological infrastructure and transitioning our platform to Microsoft. Digital Literacy Programs: Ensure that all our librarians are well-versed and capable of providing digital literacy training/assistance to customers. We will commit to growing our training resources for our frontline staff to strengthen their skills as digital navigators. Device Lending Libraries: Recognizing that access to devices is essential for digital participation, we will continue to offer and evaluate our device lending library. Online Resources and Services: We are continuously expanding our collection of digital resources and services to meet the diverse needs of our patrons. Part of this goal is to get the word out through our partners and other channels. Community Partnerships: We will continue to look for ways to expand local partnerships with organizations that can help us bride gaps in resources, staff time, and expertise in order to increase our impact.
NCW Libraries
Confluence Health Logo
Ensure all School Spaces Have High-Speed Internet, Personal Chromebooks for Every Student, and Digital Literacy Training for Both Students and Staff
Quincy & George
Our pledge includes providing high-speed internet access in all school spaces, personal Chromebooks for every student, and comprehensive digital literacy training for both students and staff. Additionally, students have access to a K-12 computer science pathway that leads to a family-staining salary as a data center tech.
Quincy School District
Confluence Health Logo
Advocate for Infrastructure, Develop Digital Literacy Programs, Ensure Affordable Access, Engage with the Community, and Advocate for Equitable Policies
Okanogan County
Economic Alliance of Okanogan County recognizes the critical importance of digital equity in fostering economic growth, social development, and job creation. As an organization, we pledge to take deliberate actions to bridge the digital divide and ensure equal access to technology for all residents, regardless of their background, income, or location. We will do this by following these 5 strategies: 1. Infrastructure Advocacy, we will continue to facilitate the Okanogan County Broadband Action Team and support our infrastructure providers and utilities. 2. Digital Literacy Program Development and offering digital literacy training programs, training staff in providing direct digital literacy skills to our community members and sharing digital literacy programs and services offered in the region. 3. Affordable Access: Advocate for affordable internet plans and devices. Continue partnering with NCW Tech Alliance to provide free laptops to small entrepreneurs in need of technology. Continue to support programs like BEAD and WA DOC that provide funding for digital inclusive efforts. 4. Community Engagement: We pledge to engage community members understand their specific needs related to digital access and collaborate with the BAT, local businesses, non profits, and government agencies will be central to our approach. 5. Policy Advocacy: We will actively advocate for policies that promote digital equity at the local, state and federal level.
Economic Alliance Okanogan County
Confluence Health Logo
More Inclusive Community Education and Outreach
Chelan, Douglas, Grant, and Okanogan Counties
Confluence Health is making a commitment to digital equity by improving and expanding not only our digital tools and resources available to patients, but doing this with outreach and intentionality to be more inclusive, accommodating, and equitable for each member of our community. We strive to meet people where they are to ensure that all are able to get the healthcare services they need in a way comfortable and accessible to them. More than 200,000 residents will be impacted by this commitment. Some specific areas of focus: - Engagement and activation with our digital patient portal - Enhancement of online scheduling options for all patients - Digital transformation efforts around access, financial engagement, clinical care, and how we support patient utilization of digital tools - Community outreach to improve digital health literacy
Confluence Health
Confluence Health Logo
200 Trained Digital Navigators in 2024
Chelan, Douglas, Grant, and Okanogan Counties
Anyone can be a digital Navigator! NCW Tech Alliance will host live in-person and virtual trainings to improve knowledge and support at the front lines of our community service organizations and train 200 Digital Navigators across North Central Washington in 2024.
NCW Tech Alliance
Confluence Health Logo
Technology Tutoring and Support for all Senior Center Members
Chelan and Douglas Counties
We commit to provide technology tutoring and support for all senior center members, including: one-on-one tutoring to help with technology questions; group iPhone and Android smartphone classes; and group seminars on internet security topics. We also commit to work with local organizations to create and host application-specific training seminars that are no cost and open to the public. Our goal is to make the senior center a hub for digital equity training in the Wenatchee Valley.
Wenatchee Valley Senior Activity Center
Confluence Health Logo
Establish Mobile Technology Centers
Grant, Adams, Chelan, Douglas, Okanogan, and Yakima Counties
Unidos Nueva Alianza's commitment to Digital Equity is to provide mobile technology centers where it increases accessibility to digital resources and training for residents who may face barriers accessing traditional brick-and-mortar facilities in rural and marginalized communities. Mobile technology vans and pop-up centers will offer tailored support to meet the specific needs of underserved communities. We can provide language-specific training, culturally relevant resources, and customized workshops to address the unique challenges faced by residents.
Unidos Nueva Alianza
Confluence Health Logo
Provide Our Clients and Community with Digital Resources, Tools, and Technologies that Ensure Equitable Access for All
Grant County
We want to express our commitment to providing digital equity by assisting our clients and community in being equipped with digital resources, tools, and technologies that ensure equitable access for all. We will provide education and assistance to our clients by helping them download the carrier app — and changing it to their language, so that they have access to their insurance product at all times. We also will commit to enhancing our website to make it more accessible to our large Spanish speaking community and to those with individuals with disabilities. Our organization is also committed to partnering with software organizations and vendors that provide equitable solutions for our clients and community.
Columbia Basin Insurance
Confluence Health Logo
Provide Guidance, Support, and Resources at Upcoming Events
Okanogan County
Highlands Community Support Coalition's first commitment to the Digital Equity program/initiative will be the August 2nd and 3rd at the Family Festival at Deep Bay Park, in Oroville, Washington. Our non-profit will have a booth at this two-day event, and we will be presenting displaying and answering questions in support of the Digital Equity Program/Digital Navigators Guide, and NCW Tech "help" initiative. We are developing more opportunities for community engagement at our June 2024 meeting.
Highlands Community Support Coalition
Confluence Health Logo
Enhance Digital Literacy and Access for the Spanish-Speaking Community
Chelan, Douglas, Grant, and Yakima Counties
CAFE remains deeply committed to advancing digital equity, particularly within underrepresented communities. Our organization recognizes the critical importance of ensuring that all individuals have access to the resources and skills necessary to thrive in an increasingly digital world. To this end, we are steadfast in our dedication to providing robust digital literacy support to our Spanish-speaking community members. Understanding the significance of cultural context, we tailor our efforts to meet the unique needs and preferences of this demographic. Through language-specific programs and culturally relevant materials, we aim to empower individuals to navigate digital technologies confidently. Moreover, our commitment extends beyond mere access to digital tools; we prioritize fostering digital fluency among entrepreneurs and older generations within the Spanish-speaking community. By offering specialized training and resources tailored to their specific needs and skill levels, we empower individuals to harness the full potential of technology to drive personal and professional growth. In essence, CAFE's commitment to digital equity in 2024 encompasses not only bridging the digital divide but also ensuring that every member of our Spanish-speaking community has the knowledge and resources needed to thrive in the digital age, regardless of age or background. Through targeted initiatives and culturally sensitive approaches, we strive to create a more inclusive and equitable digital landscape for all.
CAFÉ - Community for the Advancement of Family Education
Confluence Health Logo
Build Inclusive Digital Equity Ecosystems to Meet Community Needs Anywhere
Okanogan and Ferry Counties
We will lead the efforts to create culturally competent digital equity ecosystems capable of meeting community needs regardless of place or situation.
Bigfoot Communications of the Colville Tribes
Confluence Health Logo
Provide Dedicated Space, Devices, and Trained Staff within FHC Facilities to Assist in the Navigation of Online Health and Social Services
Okanogan County
Family Health Centers adds to its core mission of improving access to care by making a commitment to digital equity among disadvantaged members of all the communities we serve. Our intent is to create a ripple effect by ensuring more people have the tools and skills to navigate and access online resources that can contribute to their quality of life with a multi-generational impact. Specifically, FHC will provide dedicated space, devices, and trained staff within FHC facilities to assist in navigation of online health and social services.
Family Health Centers
Confluence Health Logo
Empowering Families Through Technology
Omak, Okanogan, Nespelem, Elmer City, Keller, and Inchelium
To help remove barriers to families enrolled in the program that need access to computers and internet by providing when possible connectivity through wifi and computer use when available.
CCT ECE/Head Start
Confluence Health Logo
Commits to Encouraging People to Become Digital Navigators and Offering Free Digital Literacy Workshops
Grant, Chelan, Douglas, and Okanogan Counties
As a traveling notary business, All Valley Notary is committed to enhancing digital equity in 2024. All Valley Notary commits to ensuring that during every signing, our staff will encourage people to become Digital Navigators. We will continue to teach people how to use their phones for tasks such as scanning and signing important documents using preinstalled apps, empowering them to see their devices as powerful tools and not just phones for calling. By staying informed on the latest technological advancements and sharing this knowledge, we aim to bridge the digital divide, empower our community, and ensure everyone has equitable access to digital resources. We will offer free digital literacy workshops to educate community members on using digital tools for notary services and other essential tasks.
All Valley Notary
Confluence Health Logo

Apply for a Microgrant

Apply for a microgrant through NCW Tech Alliance. Thriving Together NCW has generously sponsored The Digital Access & Equity Coalition Microgrant to provide financial support for organizations to implement their digital equity commitments in 2024. Organizations can apply for up to $4,000 in funding to support digital equity commitments with the application linked below. Please reach out to Manny Rodriguez with any questions.

Digital Access & Equity Toolbox

Digital Equity Toolkit

This toolkit is designed to assist organizations in promoting digital equity within their communities. It provides an understanding of what digital equity work across our region and next steps for each of us as we work to increase digital equity in our communities.

Microsoft Digital Inclusion Resources

We must ensure that opportunity is inclusive—for every community, every business, and every person. This starts with ensuring every person has access to the technology, skills, and opportunity to succeed in a digital economy.

Digital Equity Report

In an effort to address the persistent disparities in access to digital resources and technology, NCW Tech Alliance and Thriving Together NCW celebrated September as Digital Equity Month. Throughout the month, a series of pop-up events, trainings, and meetings took place.

Microsoft Power BI

Find out where your services are needed. Turn your data into visuals with advanced data-analysis tools, AI capabilities, and a user-friendly report-creation tool.

Social Media Kit

Promotional graphics in banner and social media sizes are available! Help spread the word that NCW Tech Help and that Digital Equity Month is September!